About
Rich experiences in management, Bilingual, oversea study & work experiences, good understanding of multi-cultures.
Consultant, Product Manager, Developer.
Think strategically with strong logic, Gain insight into customer needs, Extremely high customer satisfaction.
- Birthday: 16 Oct
- Website: gavinzhang.hesk.online
- Phone: +86 21 4008 365 001
- City: Shanghai, CHINA
- Age: 40s
- Degree: Master
- Email: gavin.zhang.cn+mvp@gmail.com
- Freelance: Available
Everything is in order, everything is in the plan..
Skills
Rich management experiences with strong communication skills.
Resume
Bring your idea to real.
Sumary
Gavin Zhang
Innovative and deadline-driven.
- Pudong, Shanghai, China
- (86) 4008 365 001
- gavin.zhang.cn+mvp@gmail.com
Education
International MBA
2007 - 2009
Fudan-MIT
2 years full-time study.
Bachelor of Fermentation Engineering
1989 - 1993
Guizhou University, Gui Zhou, China
4 years full-time study.
Professional Experience
National Support Center Manager
2011 - 2017
Xerox, Shanghai, China
- Lead team support all direct & indirect sales channel in China.
- Short the Avg. response time from 15 mins to 5mins with solution.
- Improve the satisfaction from 75% to 99%.
- Improve the problem solving rate from 85% to 98%.
Marketing specialist
2009 - 2010
Handary SA, Brussels, Belgium
- Designed product packaging, improve the sales revenue by 30%.
- Completed the research & report of American market.
- Phogographed brand new product gallery & brochure.
Portfolio
- All
- App
- WeChat Mini Program
- Web
Services
Testimonials
Andreas Roscher
Pilot
Gavin think about the problem thoughtfully, I like his suggestions.
Jin Xu
GM
Very good business partner.
Dong Yang
IT GM
We have always relied on his service, very reliable and timely..
Ai Ming He
Founder of Handary SA
Always be able to complete tasks before deadlines.
EL Mamoun
GM
He is characterized by being particularly stable and reliable.
Contact
